Shipping policy

Welcome to Febasom. This Shipping Policy outlines how orders are processed and delivered.

Shipping Coverage

We currently ship to all states within the United States.

Processing Time

All orders are processed within 1–3 business days.

Processing includes order verification, quality checks, and packaging. Orders are not shipped on weekends or holidays.

Shipping Time

After processing, orders are delivered within 23–25 business days.

Delivery times are estimates and may vary depending on location, carrier conditions, and other external factors.

Shipping Fees

We offer free shipping on all orders, with no minimum purchase required.

Order Tracking

Once your order has been shipped, tracking information will be provided when available. Please allow a few days for tracking updates to appear in the system.

Delays

While we strive to deliver orders within the estimated timeframe, delays may occur due to:

  • High order volume

  • Carrier delays

  • Weather conditions

  • Customs or logistical issues

We are not responsible for delays caused by external shipping carriers or events beyond our control.

Incorrect Address

Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier.

Policy Updates

We reserve the right to update this Shipping Policy at any time. Changes will be reflected on this page.